Help Center



Where is Game of Bricks based?

Do you have light kits for own creations?

Can I get a discount on a big order?

Questions About Ordering

Do I need to have an account to order?

Do you sell to outside of Estonia?

What if I forgot my password?

What if I typed the wrong email address?

Are there any exchange rates?

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

How do I set my shipping address?

Can I change my shipping address after placing an order?

How do I track my order?

Can I use several discount codes in one order?

What do I do if I have missing items in my order?

Questions About Light Kits

What makes light kits special?

Are light kits safe for my child?

Can I suggest a light kit?

I want to be notified about new light kits releases, what should I do?

Questions About Shipping & Customs

How much are your shipping rates?

When will my order be processed?

Will I be charged with customs and taxes?

When will my order arrive?

Questions About Returns

How do I return an product?

Will shipping be covered for my returns?

My light kit arrived damaged, what should I do?

How long is the return process?

When will I receive my refund?